PilgrimWaters wholesale

Welcome and thank you for your interest in PilgrimWaters products!  Our 2025 wholesale catalogs and line sheets are now available on request. If you are a qualified buyer and require line sheets, please get in touch with us and we will send you details. Meanwhile, you are welcome to take a look at our lineup.  Click here for our 2025 Look Book for reference.

-Keith+Susy

Please contact us directly, with your store details and interests, and we will provide you details. Email us.  If you are an existing retail customer looking for our latest season designs, please email us directly and we will provide you additional information. We will be happy to answer questions.  Alternatively, you can visit us at trade shows we attend throughout the year.

BASIC INFORMATION

Our minimum opening order is typically six or seven items depending on the product.  We accept all major credit cards. New wholesale orders, paid with a credit card, will have a 3% convenience fee added.  Checks are acceptable, as are direct banking deposits.  Please contact us for routing numbers and bank details. We also use small business Zelle transfers. If you would like us to send you a direct payment request please contact us directly for details.

 SHIPPING

Please allow 1 to 3 weeks for delivery of items in stock. Turnaround time varies depending on availability and volume. For items requiring new production, our turnaround time is approximately 12 weeks. Shipping confirmation will be sent via email and require acknowledgment before any items are shipped. All products are shipped via UPS Ground unless otherwise requested.  Shipping costs are in addition to the item costs.

 INTERNATIONAL

International orders will be calculated based on weight and the requested shipping method.  Taxes and customs fees may apply at the time of delivery.  PilgrimWaters is not responsible for these charges or any carrier delays.

DYE LOT AND OTHER VARIATIONS

Since PilgrimWaters scarf and throw products are individually printed on natural fibers there may be slight variations in color and texture. These are not considered flaws or defects but rather an integral characteristic of natural fibers that are hand-woven and dyed.

Requests for returns and exchanges must be submitted by phone, or email within one week of delivery.  All other merchandise must be returned unopened and unused in its original packaging. A refund will be issued once we have received the merchandise. Shipping costs are not refunded. No cancellations will be permitted without PilgrimWaters' approval. A cancellation request will be examined on its own merits and must be made in writing. We do not buy back wholesale orders.

PRIVACY